聖塔非研究所

摘要 Online product reviews are ubiquitous and helpful

2022-02-12 · 已發表論文 · 更新 2026/08/30 下午12:48

摘要 Online product reviews are ubiquitous and helpful sources of 資訊 available to consumers for making purchase decisions. Consumers rely on both the quantitative aspects of reviews such as va…

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論文資訊

  • 類型:已發表論文
  • 日期:2022-02-12

摘要

Online product reviews are ubiquitous and helpful sources of 資訊 available to consumers for making purchase decisions. Consumers rely on both the quantitative aspects of reviews such as valence and volume as well as textual descriptions to learn about product quality and fit. In this paper we show how new achievements in natural 語言 process-ing can provide an important assist for different kinds of review-related writing tasks. Working in the interesting context of wine reviews, we demonstrate that machines are capable of performing the critical marketing task of writing expert reviews directly from a fairly small amount of product attribute data (metadata). We conduct a kind of "Turing Test" to evaluate human response to our machine-written reviews and show strong support for the assertion

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